City of Santa Fe pet licensing
Why license?
In accordance with state and local laws, pet licenses are mandatory in the City of Santa Fe. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the City of Santa Fe to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Documents
Spay/Neuter proof
This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet’s profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.
Rabies vaccination proof
This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.
- Owners Information
- Dogs Information
- Bottle Serial/LOT Number, Expiration date, Product used, and Manufacturer
- Vet Information, Clinic, License number and signature
Invoices, Sticker Books and Titers are not accepted.
How to license
Online
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
License a pet for the first time
I've never licensed a pet with the City of Santa Fe before.
License nowIn-person
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
City of Santa Fe Animal Services
100 Caja del Rio, Santa Fe, NM 87507
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
Pet license form (English)
Formulario de licencia para mascotas (Español)
Phone
If you're unable to complete your pet's license online, you can contact our Customer Care team for assistance. Please note that licenses are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date spay/neuter or rabies documentation on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-877-239-6072
Hours of Operation:Monday-Saturday: 9:00 AM - 9:00 PM EST (excluding holidays)Sunday: 11:00 AM - 7:00 PM EST
License fees & details
Pet licenses are required for all cats and dogs living in the City of Santa Fe. Licenses are available for 1, 2, and 3 Year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.
| Dog Licenses | 1 Year | 2 Year | 3 Year |
|---|---|---|---|
| Spayed/Neutered | $10.00 | $20.00 | $30.00 |
| Intact | $50.00 | $100.00 | $150.00 |
| Cat Licenses | 1 Year | 2 Year | 3 Year |
|---|---|---|---|
| Spayed/Neutered | $10.00 | $20.00 | $30.00 |
| Intact | $50.00 | $100.00 | $150.00 |
- A replacement tag is available for a $3 fee.
- A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.
- A spay/neuter certificate is required to qualify for the discounted rate.
- When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
- Licenses are required for all dogs over 3 months of age.
Frequently asked questions
LICENSING OPTIONS, DATES, AND LOCATIONS
When does my pet's temporary license expire?
Temporary licenses expire after 60 days. To convert a temporary license into a full license you must provide new proof of rabies vaccination prior to the temporary license expiration date. With the provision of a rabies expiration date in the future, your pet's license will be extended to the full term originally selected.
How old does my pet need to be for me to license them?
All pets over the age of 3 months are required to be licensed.
When can I renew my pet's license?
You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.
Where can I license in person?
You may license in person with the City of Santa Fe City Hall located at 200 Lincoln Ave, Santa Fe, New Mexico 87501.
ACCOUNT UPDATES
How do I notify DocuPet that my pet has passed away?
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
My pet is no longer with me, but I’m still receiving renewal reminders?
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
Does my license transfer if I am moving?
If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
FEES AND FINES
My pet is altered, why is the system showing the unaltered license fee?
Until we receive proof of sterilization, the system defaults to the unaltered license fee. Once you upload the required documentation, your pet’s sterilization status will be updated and the correct fee will be applied. If you need more time to locate the paperwork, a 60 day temporary license at the altered rate can be issued to give you extra time to upload the document.
What is the processing fee?
A processing fee of $2.00 per license product applies to all online orders.
My pet qualifies for the service animal rate. What do I do?
Please visit the City of Santa Fe City Hall in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
TAGS
Will my pet receive a new free tag with every order?
No, each pet will only receive one free tag with their first license via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the license order process or in our store.
CITY INFORMATION AND CITY ORDINANCES
What species are required to be licensed?
The following species are required to be licensed: Dogs and Cats.
DOCUMENT SUBMISSION
Can I still license my pet if I don’t have the required documentation?
Yes! A temporary license can be issued while you gather your documents. Just follow one of the licensing methods listed above to get started. Please note that proof must be submitted before the temporary license expires, otherwise a new license will need to be purchased.
Where can I obtain a copy of my pet’s rabies or spay/neuter document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.
What documentation is required to purchase a license?
A valid rabies proof is required to purchase a pet license. A 60 day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.